PANOSUN Ltd Privacy Policy – effective from May 2. 2018

We want to assure you that, as a business, caring customer service and common sense is our priority!

Please do not let the following legal jargon dazzle you: it is not our real ‘face’, nor our preferred way to do business.

The text below puts what we have always offered to our customers in the now legally required terms for the new General Data Protection Regulation (GDPR). What this ‘regulation’ does not cover is the unregulated and regulated spying that goes on through NSA and varous (secrative) government agencies.

We are still the same friendly humans. That has not changed. If you have any questions please contact us.

Here at PANOSUN Ltd we have always taken your privacy very seriously and we are committed to holding your personal information in the safest regard.
Please read our Privacy Policy to learn about how we collect, store and use information about you when you interact with us, in any manner, via our website and/or our services.

SCOPE OF PRIVACY POLICY

This Privacy Policy covers our treatment of information that we gather when you are accessing or using our websites or services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual (“Personal Information”) as explained in more detail below.

INFORMATION COLLECTION AND USE

Website Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third-party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Google Analytics
When you use this site, a third-party application called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns. We use Google Analytics to find out things such as the number of visitors to various pages on the site. This information is only processed in a way that does not identify any individual person. We do not make, and do not allow Google to make, any attempt to find out the identities of the people visiting this website.

Mailing Lists
As part of the registration process for our electronic newsletters, we collect personal information that you provide us with via our online forms, namely; Your Full Name and Your Email Address.

We collect this information to:

• Tell you about our news and activities that you want to hear about
• Contact you if we need to obtain or provide you with additional information
• Check our records are correct

We do not rent or trade your name or email address with other organisations and businesses.

We use a third-party providers like, ConstantContact, to deliver our electronic newsletter and to store your details. We gather statistics of email opening and clicks using industry standard technologies to help us monitor and improve our communications. For more information about your details being shared with, stored and used via ConstantContact, please see ConstantContact’s Privacy Policy.

You can unsubscribe to our electronic newsletter at any time by clicking the unsubscribe link at the bottom of any of our mailings.

Purchasing Data
When you purchase a product/s through PANOSUN Ltd online or telephone, we collect/share personal information that you provide us with via our third-party WorldPay and PayPal system, namely; Your Full Name, Address and Postcode, Email Address and Contact Telephone Number.

We do not collect debit/credit card details, or your PayPal information or any other financial details used to purchase goods from us.

We do not rent or trade your personal information with other organisations and businesses.

For more information about your details being stored and used via WorldPay and PayPal, please see WorldPay’s Privacy Policy and PayPal’s Privacy Policy.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to contact PANOSUN Ltd to request:

• A copy of your personal information
• Amendments to be made to your personal information
• For your personal information to be deleted for our systems

You can email your request to our named data protection controller Martin Kutternik at info@panosun.org

CHANGES TO THIS PRIVACY NOTICE

We are constantly trying to improve our website and services, so we may need to change this Privacy Policy from time to time. We will alert you to material changes by, for example, placing a notice on our website and/or by sending you an email when we are required to do so by applicable law. You can see when this Privacy Policy was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Policy.

QUESTIONS & CONTACT INFORMATION

If you have any questions or concerns regarding our cookie or privacy policies, please send a detailed message to info@panosun.org

Our main address for the purposes of this website is PANOSUN Ltd, 10 St Leonards Road, Forres, IV36 1DW. PANOSUN Ltd is a company limited by guarantee registered in England with Company No.: 02876320.

If you have any questions, please contact us.